Logistics

Vassistro Call Center is a leading virtual call center that has partnered with leading brands and Fortune 500 companies to provide legitimate work from home opportunities within the United States. They then outsource to companies like us who recruits professionals nationwide seeking to work from home.

Yes, all individuals seeking to become an Independent Contractor, Sole Proprietor, Virtual Agent, or freelancer of Vassistro must legally reside within the United States. Currently, we do not offer work from home opportunities to residents of the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon, or Wisconsin.

Yes, Vassistro offers legitimate work from home opportunities and is a registered and incorporated business of the state of Texas. Vassistro also provides every Independent Contractor, Sole Proprietor, Virtual Agent and freelancer with a legally binding contractual agreement that states the term and conditions of each work from home opportunity.

Yes, you can provide services virtually from anywhere if you reside in an approved state and have a landline phone and hardwired connection. Contact us at info@vassistro.com for specific questions.

The cost to get started may vary depending upon the equipment the individual currently has in their possession, meaning some contractors may have to purchase a computer whereas some others may not. Independent Contractors, Sole Proprietors, Virtual Agents, and Freelancers will need to purchase their USB headset, a call center style phone (once they enroll in a certification program). Certification classes cost can range depending on the company you wish to provide services for. We recommend that you do not purchase any equipment until after you have attended new contractor’s orientation with a team member of Vassistro.

We are trusted work from home providing legitimate work from home opportunities to U.S home-based agents. We are a real, reliable, and transparent work from home company that works diligently to assist with achieving your work from home goals. You can contact us at 210-494-7867 Monday through Friday during the hours of 9 a.m. – 4 p.m. CST. (Please note we are closed on Federal Holidays).

Vassistro will provide a 1099 at the end of the year. Client Support Professionals, Independent Contractors, Sole Proprietors, Virtual Agents or Freelancers partnering with Vassistro are not eligible to receive any benefits from unemployment. We recommend that all Independent Contractors, Sole Proprietor, Virtual Agent or freelancer meet with a tax specialist weather that be local or virtual and discuss deductions they’re able to write off.

The work from home admission process with Vassistro can take as little as 5 business days. Once the Independent Contractor, Sole Proprietor, Virtual Agent or Freelancer has completed the admission process, the Independent Contractor then chooses a client certification course. The certification course can take as little as 14 days to 30 days to begin. While, enrolled in the certification course, the Independent Contractor, Sole Proprietor, Virtual Agent or Freelancer will enter a period where they will earn while you learn. This earn while you learn period is determined by the client not Vassistro. The start date of the certification course and the amount of time it takes for the Sole Proprietor, Virtual Agent or freelancer to enroll in a course is the determining factor as to when the first revenue check will be received.

Vassistro does not pay for the client certification courses for independent contractors due to the Internal Revenue Servicing requiring that independent contractors supply their own materials, tools and equipment to be classified as an independent contractor. For example, if you wanted to attend a trade school, such as a cosmetology college or a real estate certification program, there would be a cost associated with the certification class or enrollment. There is no difference in working as an independent contractor call center agent. BEWARE OF VIRTUAL CALL CENTERS OFFERING TO PAY FOR CERTIFICATION COURSES AND ALLOWING THE AGENTS TO WORK AS INDEPENDENT CONTRACTORS.

Please feel free to contact the Customer Support team at info@vassistro.com or call us at 210-494-7867 during our hours of operation: Monday – Friday 9 a.m. CST to 4 p.m. CST.

The work from home opportunities consists of answering inbound customer service calls as an independent contracting customer service agent for Fortune 500 and well-known Top Name Brand companies.

You must work a minimum of 16 hours a week after the completion of your certification course. You have the flexibility to create your work schedule and work as many hours as you desire. Our top Independent Contractors, Sole Proprietors, Virtual Agents and freelancers have learned how to maximize both their time invested and the unlimited earning opportunity.

No, you cannot utilize a mobile device to answer calls. However, a mobile device is required for some clients to authenticate the Client Support Professionals, Independent Contractors, Sole Proprietor, Virtual Agent or Freelancer identity.

Yes, you can utilize your laptop to provide services for our clients if your laptop meets the minimum computer requirements. Remember, you may not use any wireless connections at any time to provide service with any of our clients. Your laptop must have a hard-wired connection.

Yes, there is a national background check required. Therefore, all applicants must successfully pass the background check before completing the enrollment process. Applicants provide customer support services for may access confidential information; therefore making a background check mandatory. Felonies along with misdemeanor offenses are not permitted. Certain clients require a drug screening while others may not. The background check could cost up to $19.99 and the drug screening is at no cost to the Independent Contracting agent.